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Wednesday, February 15, 2012

Lego Responds!

As you know, I am a fan of the folks at Lego and their bricky wares.  I have spoken about it at length time and again.

However, if you recall my experience building the Lex Luthor Power Suit, I was shorted a few parts, and swore to fire off a demanding e-mail to Lego, seeking recompense!

Well, I would like to tell you that it wasn't necessary to fire off that angry missive, because the good folks at Lego are regular readers of this blog!

But that is not actually true.  I don't think they read this blog.  In fact, I don't think they're people.  I assume that all lifeforms over at Lego are strictly brick-based, communicating simply by rubbing their nubs against one another.

The greater truth is that Lego is not only the producer of the world's most orderly and capable building toys (thus appealing to my OCD), but they are also an incredibly orderly and capable organization, and their website is a glowing example of this.

However, anticipating that the workers in their factories are in fact humans (who are susceptible to errors, unlike Brick Creatures)  Lego actually has a spot on their website dedicated to replacing any bricks you might be missing. And it's run on the honor system!

It is incredibly efficient, as you are able to search for the specific kit by its unique number, then look at the pictures of all of the individual parts to pick out what you need!

And it's free!

Of course there are no Minifigure parts in there, because they'd lose their brickshirts doing that.  But otherwise, if you need a part for your kit, it's there!

I myself was honest and only asked for the parts I needed.  One assumes that if you abused the system, you would eventually be caught, and your wife would find you with your eyes rolled back in your head, slumped in the bed with a mouth full of little red bricks.  No one wants that, so please, don't try to game the system.

So, using the incredibly handy interface, I ordered the parts I needed, and in a couple of weeks, this showed up on my doorstep:


I'd actually already forgot that I'd requested these.  What a pleasant surprise!



As efficient as their site, the parts themselves were packed up in a nice little Lego baggie, and were included with an invoice detailing the parts I'd ordered, which were free!



It even included a personalized letter (generated by a brick-based Excel Mail Merge, I have no doubt) that THANKED ME for being a Lego fan, and hoping I'd be able to use these parts to get back to the business of building Legos and having fun!  How great is that?

I, for one, welcome our Brick Overlords, and I don't think I'm exaggerating when I say that I think all of the world should be united under a singular Lego government.  It would be a more efficient, friendlier, and much, much cuter world to live in.

Viva la Legolucion!

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